Hotel General Manager
Rebecca Hale · Birmingham, UK
“The calmest hotel manager I’ve worked with. Nothing is ever a problem.”
I run a 120-room city-centre hotel with a restaurant, bar and conference rooms.
Guest scores rose from 8.1 to 9.2 under my management, and so did profit.
Hotel performance review
Rooms, rates, reviews and staffing.
Interim general manager
Three to six months.
Service training
For front office and housekeeping teams.