General Manager
Responsible for the whole business: people, customers and the numbers.
At a glance
A letter from Rebecca
I run a £45m business unit with 260 people across sales, operations and customer service.
I took it from a loss to a 9% margin in three years, mainly by fixing service and keeping good people.
Rebecca
Open to Head of Operations roles
Voices
“Rebecca turned our worst-performing division into the one everyone wants to work in.”
Career
Education
Strengths
P&L ownership · Strategy · Team leadership · Commercial negotiation · Customer experience · Turnarounds